Forgetting your password happens – and resetting it at 5h88 is straightforward. Go to the login page and click the "Forgot Password?" link, then enter your registered mobile number or email address.
If you provide your mobile number, you'll receive an OTP – use it to set a new password. If you provide your email, a reset link will be sent – click it and create a new password within 30 minutes.
When creating a new password, use at least 8 characters, including one number and one special character (@, #, !, etc.). If you no longer have access to your mobile number or email, send a message to support@5h88.best or reach out via Live Chat with your ID — your issue will be resolved within 24 hours.
You must be at least 18 years old to open and use an account on 5h88 — no exceptions. This requirement is part of our international gaming licence and is strictly enforced.
During registration, you must tick the age confirmation checkbox to proceed. At any point afterwards — especially during large withdrawals — you may be asked to verify your age with a national ID or passport.
If anyone under 18 is found using an account, that account will be permanently closed and the balance may be forfeited. Parents should use passwords and screen locks on their devices and keep their 5h88 account out of reach of children.
The following rules apply when a match on 5h88 is cancelled or abandoned:
Match cancelled before it starts: If an event is cancelled before it starts — due to weather or any other reason — the full stake for that bet will be refunded to your wallet. This is typically credited within 48 hours.
Match abandoned mid-game: In cricket, once the minimum number of overs is completed (generally 5 days for Tests or at least 5 overs for T20s) and an official result is declared, bets will be settled accordingly. If the minimum conditions are not met, stakes will be refunded.
In Accumulator Bets: If one event in a bet is cancelled, it's removed and the remaining selections are settled at their original odds. Full rules Terms & Conditions is provided on the page.
Some profile details on 5h88 can be updated by you directly, while others require assistance from support.
You can update yourself: Log in to your account and click the profile icon in the top right corner. Go to "Profile Settings" or "My Account" to update your display name, preferred language, and notification preferences.
Change mobile number: Changing your registered mobile number requires support assistance, as it is linked to payments and account security. Contact us via Live Chat with your national ID and new number. Verification and update will be completed within 48 hours. The new number must have an active bKash or Nagad account.
Name or Date of Birth: This information cannot be changed after KYC verification. If there's an error, contact support@5h88.best with a copy of your ID.
The 5h88 VIP program is designed exclusively for active members. The more you bet, the faster you move up the tiers — and the better your rewards.
VIP Tiers: There are four tiers: Silver, Gold, Platinum, and Diamond. Points accumulate with every bet, and reaching a set number of points moves you up to the next level.
VIP Benefits:
- From Gold: 5% weekly cashback, faster withdrawal processing, and a special birthday bonus.
- From Platinum: 10% cashback, a dedicated account manager, and early ticket offers for major events.
- Diamond: 15% cashback, zero waiting time on withdrawals, exclusive promotions, and personalized offers.
Your VIP tier and current points are visible on your profile page. To view special VIP offers Latest Promotions View the page.
A full record of all your activity on 5h88 is available directly within your account. After logging in, you can access two sections from the profile menu:
Betting History: Go to the "My Bets" or "Betting History" section to see a full list of all your bets – including the date, match, stake amount, odds, and outcome, all in one place. You can also filter by date or sport.
Transaction History: In the "My Wallet" or "Transaction History" section, you'll find a full record of all deposits, withdrawals, and bonuses. Each transaction shows a reference number, date, and amount. If you have a question about any transaction, share the reference number in live chat and it will be verified right away.
Your history is accessible on both mobile and desktop. If you need to download your data, send a request to support@5h88.best.
Cricket betting is the most popular category among Bangladeshi users on 5h88. Head to the Sports Betting section and select the "Cricket" category to see a full list of today's and upcoming matches.
Main Markets:
- Match Winner: Which team will win — the simplest and most popular market. Factor in the toss and weather conditions before placing your bet.
- Total Runs (Over/Under): Bet on whether the total runs in a specific over will be above or below a set line.
- Top Batsman/Bowler: Which batsman will score the most runs or which bowler will take the most wickets.
- Over of First Wicket: Which over the first wicket will fall in.
- Live Betting: Odds update after every ball during a match – you can place bets ball by ball.
Click on your preferred market to add it to the bet slip. Enter your stake and hit "Confirm Bet" — that's all it takes. Start small your first time and get comfortable reading the odds. For more details, Sports Betting View the page.