When you register or use 5h88, we collect certain information from you. This Privacy Policy clearly explains what data is collected, why it's used, and how it's kept secure. We believe you should have full control over your own information.
Our six core commitments to protecting your personal data
This Privacy Policy governs the data relationship between the 5h88 platform and its users. By browsing the 5h88.best website, creating an account, or using any of our services, you are giving your consent under this Policy.
5h88 places the highest importance on the privacy of its users in Bangladesh. The purpose of collecting your data is always specific, its use is limited, and the process is fully transparent. Collecting data without a clear reason is against 5h88's policy.
5h88 only collects data that is necessary for operating the platform, improving services, or meeting legal obligations. There are several sources through which data is collected.
| Data Type | Example | When It Is Collected |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | During Registration & KYC Verification |
| Contact Information | Mobile number, email address | At the Time of Registration |
| Financial Information | BKash/Nagad number, transaction history | During Payment |
| Technical Information | IP address, device type, browser | Automatically While Using the Site |
| Gaming Activity | Bet History, Session Duration, Wins & Losses | While Using the Platform |
| Communication Records | Live Chat and Email History | When Contacting Support |
5h88 uses your information only for specific, defined purposes. No data is processed unnecessarily.
5h88's security framework meets international standards. Multiple layers of technical safeguards are in place to keep your data protected.
In the event of a data security breach, 5h88 will notify affected users as quickly as possible and take all necessary steps to address it. Keeping your password secure on your end is equally important.
5h88 uses several types of cookies — small text files stored in your browser that help improve site functionality.
Cookies can be blocked through your browser settings, though doing so may cause some features to not work as intended.
As a 5h88 member, you have a number of rights regarding your own data. To exercise these rights, email us at support@5h88.best.
Rights requests are typically processed within 30 days. Due to legal obligations, some data may not be possible to delete before a specified retention period has elapsed.
5h88 is strictly for users aged 18 and above. Collecting or storing data from anyone under 18 is against 5h88's policy.
5h88 does not retain data longer than necessary. However, certain information must be kept for a defined period due to legal obligations.
| Data Type | Retention Period |
|---|---|
| Active Account Information | While Account Is Active |
| Financial Transaction Records | Generally 5 years for legal requirements |
| KYC Documents | 5 years after account closure |
| Support Contact History | 3 Years |
| Marketing Preferences | Until Unsubscribed |
Once the retention period expires, data is permanently and securely deleted.
For any questions about our Privacy Policy, rights requests, or complaints, please contact us directly.
If this Privacy Policy is updated, registered members will be notified by email and the revision date will be displayed on the page.
When you create an account on any online platform, it's natural to wonder — where does my data go? Who can see it? Is it safe? At 5h88, these questions have clear and transparent answers. We believe every user has the right to know how their information is being used — and that information should be easy to access.
Signing up at 5h88 requires only the minimum information needed to create an account — just a mobile number or email address and a password to get started. Identity verification is only required for large withdrawals or jackpot winnings, and that's due to legal obligations, not any choice by 5h88. Compliance with international gaming license requirements means some data collection is mandatory.
Many users worry about their payment details. Is your bKash or Nagad number safe with 5h88? Yes. Payment information is stored in a separate, secured layer and used only for transaction verification. No 5h88 employee can view your bKash number or PIN — this is guaranteed at a technical level.
Many people have little or no understanding of cookies, or hold misconceptions about them. 5h88 uses cookies to recognise you — so you don't have to re-enter your password every time you log in, your game settings are remembered, and your language preference is saved. These cookies do not track you across other websites. 5h88 cookies operate exclusively within 5h88.
To support responsible gaming, 5h88 analyzes gaming behavior data. It may sound unusual, but the purpose is straightforward. If a member suddenly starts spending significantly more time or money, the system automatically flags it and 5h88 offers assistance. This analysis is for you, not against you.
5h88's Privacy Policy is reviewed annually and updated as needed. Members will be notified in advance of any significant changes. Ensuring you retain control over your data is a long-term commitment from 5h88 — one that will never change.
Live Score & App Questions
Registering at 5h88 is free, and your information is completely secure. SSL-protected and never sold.
If you have any questions or concerns about the Privacy Policy, reach out to the 5h88 Help Center. We respond directly.